How do I deposit funds?
Please log in to MYFXCM with your live account username and password, then click "Deposit Funds". (For clients who have filled out the online application but have not received an account username, please deposit funds here. A username will be provided after the initial deposit is processed.)
The available funding options and deposit time frames are:
Credit or Debit Card:
Approximately one business day, often less to process into your trading account.
Bank Wires (SWIFT, CHAPS, BACS, SEPA):
Approximately one to two business days (domestic) and three to five business days (international), often less, to arrive and process into your trading account.
Credit or debit card can be the fastest and easiest method to deposit funds online. If your deposit exceeds $10,000 or equivalent, the fastest and easiest method to deposit funds is by bank wire.
The minimum deposit for use of our online credit card or debit card system is $50. The maximum credit or debit card deposit is $10,000 or the equivalent per calendar month.
There are no administrative fees from FXCM to deposit funds.
Video Deposits and Withdrawals
Can I deposit funds on a Mobile phone?
Yes. Trading Station Mobile supports credit card and debit card deposits, allowing you to take control of your account from nearly anywhere. Most mobile deposits are processed within one business day.
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Stay in control of your account no matter where you are with Trading Station Mobile.
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How do I withdraw funds?
It's fast and easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online.
To withdraw funds, please log into MyFXCM and click on "Withdraw Funds". A withdrawal request can be submitted online by selecting your withdrawal method and clicking "Submit". We will process your withdrawal request within one to two business days whenever possible. The available withdrawal options and time frames to receive funds are:
Credit or Debit Card:
Time frames will vary depending on the credit card issuer and may take up to one billing cycle to post back to the credit or debit card used for funding.
Domestic bank wires take about one to two business days and international bank wires take about three to five business days, often less, to arrive.
If you have a Euro denominated account and your bank account is located in the European Union, you will have the option to withdraw funds via SEPA.
If you have a GBP denominated account and your bank account is located in the United Kingdom, you will have the option to withdraw funds via BACS.
Domestic bank wires take approximately one to two business days and international bank wires take three to five business days, often less, to arrive.
If you funded your account with a credit card or debit card, it is required to withdraw the principal amount (deposit amount) back to your credit card. The credit card issuer may take from five business days to one billing cycle (approximately thirty days) to post back to the credit or debit card used for funding. When requesting a withdrawal to a credit card, please consider if that card is closed, expired, or a different credit card number has been issued, to choose an alternative method of withdrawal. Returning funds to a closed account can cause a significant delay in receiving funds, and FXCM cannot guarantee a time frame in which funds will be received if the requested withdrawal amount is initiated to a closed account.
There are no fees for withdrawals by credit or debit card. A small withdrawal fee will be charged for all bank wire requests.
You can check the status of a withdrawal online by running a report from MyFXCM.
We have aimed to make the withdrawal process as easy as possible. To find further answers to withdrawal questions, please contact us
Video Deposits and Withdrawals
May I send cash or a cash equivalent such as a money order or Travelers Cheque?
Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt.
What are the fees for depositing funds?
Neither Barclays nor FXCM charge fees for incoming deposits. We recommend you contact your bank regarding any fees they or their associated intermediary banks may charge.
How can I send funds in a currency not listed on your website?
FXCM has funding instructions for multiple currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which may not necessarily be favourable.
What is considered a "third party" deposit?
Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This also applies to corporate funds received for an individual account and similar scenarios.
Does FXCM accept third party deposits?
No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third party funds be received, FXCM may ask for supporting documentation such as a Wire Confirmation and/or Bank statement in order to prove ownership.
We can neither guarantee the receipt nor the return of such payments.
I would like to send funds using a different method other than the options you provided. How can I do this?
The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in FXCM crediting the funds to your account.
Can I send funds through an exchange house?
FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.